Complaints

How to make a complaint about:

A Police Authority Member
The Police Authority
A Chief Officer
Hampshire Constabulary officers or staff

A Police Authority Member

The Police Authority’s Standards Committee is responsible for considering complaints that a member may have breached the Code of Conduct.

If you want to complaint about the conduct of a member of Hampshire Police Authority, you must submit your complaint in writing. The Standards Committee can only deal with complaints about the behaviour of a member. It will not deal with complaints about things not covered by the members' Code of Conduct. If you make a complaint to the Standards Committee, it must be about why you think a member has not followed the code.

If you would like advice on this matter, you may write to the Authority’s Monitoring Officer, Mrs Jenni Douglas-Todd, at the Police Authority offices.

Standards Sub-Committee Decision Notices

If the Standards Committee decides that an investigation and hearing needs to be held into the complaint, and the Member is found to have breached the Code of Conduct, a summary decision notice will be published in the public notice section of a local newspaper, and on the Police Authority website. Please find below any summary decisions notices that have been published:

• Complaint against a member - June 2010

• Complaint against Cllr Rayment - November 2009  24kb

The Police Authority

If you wish to make a complaint about the actions of the Police Authority, you can do so by contacting the Local Government Ombudsman. If your complaint is related to the actions of the staff of the Authority, your complaint must in the first instance be referred to the Chief Executive of the Police Authority. More details about this process can be found here.

A Chief Officer

Hampshire Police Authority is responsible for investigating complaints against the Chief Constable, Deputy Chief Constable and the Assistant Chief Constables. All complaints must be made in writing to the Chief Executive of the Police Authority.

Hampshire Constabulary officers or staff

Complaints about police officers and staff below Chief Officer level are investigated by the Professional Standards Department of Hampshire Constabulary. Please visit their website for more information.